All relevant instructor information
- Explain and discuss the meaning of terrorism and identify potential terrorist threats
- Discuss the requirement for vehicle security within the transport industry
- Explain the acronym ‘HOT’ and recognise the actions required
- Identify and discuss potential soft targets and possible Shootings and Vehicle Attacks
- Security Awareness: Vigilance, Encouraged, Confidence and Training
- Cyber Security and Social Media.
To have a better understanding of what terrorism is and how vigilance and care can help prevent incidents and provide invaluable information to companies and high authorities. In conjunction with their employers, any Counter-Terrorism Strategy can be communicated to the Learners during the course
InductionAWARE is an overview of the
specific requirements placed upon the driver and Operator. Learners will
evaluate the Mission Statement for the company (Required) to be able to
understand the need to support it. Leaner will discuss the requirements
of an ‘O’ licence and further evaluate the impact on them.
Emphasis is placed on the companies’ policies and procedures, such as alcohol and drugs, internet and social media, mobile phones and multimedia devices, disciplinary procedures etc. This is done in conjunction with the company to ensure that course content is specific to them. Additional topics include licence and medical requirements, daily checks, PPE and H&S etc.
- Introduction to business awareness
- Mission Statement (MS) of the Business
- Identify the legal requirements from a companies perspective
- Company Specifics, policies and procedures
- Introduction to the OCRS system
- Legislation and introduction to the law
- Driver Specifics
Discuss the various laws, directives and regulations that impact on the logistical industry. Explain the OCRS system (Operator Compliance Risk Score) Describe the role of the Traffic Commissioner and DVSA identify the potential set-backs to drivers.
- Dynamic Risk Assessments
- Health & Safety
- Vehicle Conditioning Report Forms
- Customer care, Communication, Legislation
- Mental and Physical Health
- Safe loading and unloading
It is vital to identify and discuss the foresight required in order to make a plan and adapt to changes. The course will also cover Manual Handling Regulations and the importance of back-care. Learners will also identify the legalities of using a hand-held mobile device whilst driving and evaluate the consequences and implications to others. References throughout the course are made to NHSS 17, PAS 43 and SURVIVE and it is recommended that all learners are familiar with these publications.
The UrbanAWARE course looks at the underpinning factors which increase the vulnerability of specific road users. Learners are encouraged to explore such factors as socio-economic and road planning and identify the dangers of driving within an urban environment. Considering such things as the road layout, markings, signs, bus and cycle lanes, etc and why some routes are accident black spots. Learners will also discuss Vulnerable Road Users (VRUs), who they are and how to understand and accommodate them.
- Identifying Vulnerable Road Users
- Evaluate the change in the urban environment
- Social Needs
- Common Causes of Road Collisions and Traffic Accidents
- Transport Planning, Map Reading & Sat-nav systems
- Legislation, Rules & Regulations
The focus is for learners to recognise that by understanding the needs of all road users and planning effectively before undertaking their journey accidents and collisions can be avoided and prevented.
Overview of the legal system
- Identify the responsibilities associated with the personnel involved and the expectations at the crime scene
- What is evidence?
- Learners are to identify the types of forensic evidence and the need to preserve evidence during recovery operations.
- Lack of understanding by the Recovery Operator when gaining entry to a vehicle may contaminate/destroy any potential evidence.
- Identify the need for forensic evidence and the importance of your role
- How is evidence preserved?
- How can a recovery operator avoid contamination/destruction of evidence at a recovery task?
- The importance of communication at the crime scene
- Ensuring the relevant information is passed onto the various organisations involved
- Passage of information – practical communication exercise
- The impact on their organisation.
PublicAWARE looks at and develops the skills necessary to communicate with people in various situations, both verbally and non-verbally. Close links are made to dealing with people on a customer basis by looking at our own needs and then discussing the issue of ‘What we EXPECT, We SHOULD deliver’. Communication and confidence building tasks are part of the module in order to improve Interpersonal Skills.
- Dealing with Vunerable Road Users
- How to adapt to situations
- Effective Communication
- Health and Safety of the Public
- Customer Care
Learners will explore the Equality Act 2010 and identify the different requirements that people with individual needs may have. To highlight the requirements.
Emphasis is also placed on dealing with people with individual needs, both hidden and visible. Learners are required to evaluate the obstacles faced by people with individual needs. This is done practically, by getting the learners to experience specific individual needs, such as being visually impaired or being a wheelchair user when using PCVs.
This course looks at the various electric
vehicle & hybrid technologies available to users and the H&S
implications when dealing with these vehicles. Learners will be required
to identify the key components of the EV & Hybrid side and how to
power up and power down these systems safely.
For those in the roadside and recovery industries, emphasis will be placed on the safe isolation of the vehicle prior to loading and/or recovery of the vehicle.
- Identify hazards
- Risk Assessments – including dynamic
- Internal company policies
- Safe loading and unloading
- Identify key components
- First Aid
To give Learners a good, basic understanding and eliminate the fears around working with EV and Hybrid vehicles. Risk assessing and prevention as well as the information and basic First Aid techniques needed to employ in the event of an injury.
This course focuses on prevention, protection & performance by looking at aspects of a driver’s lifestyle, their health & wellbeing as well as the use of the vehicle, defensive driving, hazard perception & awareness, fuel efficiency, motorway systems and all environmental factors.
- Daily Checks – why and when?
- Hazard Awareness
- Physical & Mental Health
- The System of Vehicle Control
- Observational Links Perception – how we see things compared to others
- Smart motorway systems and the red cross campaign
- Affects of alcohol, drugs (Inc. Over the Counter and prescribed drugs)
- Sleep deprivation.
Focus on all aspects of prevention and protection within the drivers’ control including ensuring that Learners understand that their health and wellbeing is essential to their safety at work and how effective they are in their performance, how their driving style affects the environment and how they can implement best practice to protect themselves and other road users.
Mental Health issues within the transport industry have a direct impact on performance within the work-force.
The course raises awareness about Mental Health disorders and related issues, explores the reasons, signs, symptoms and risks associated with these and finds ways to identify positive measures to help prevent and improve health and wellbeing.
- What is Mental Health and what does it mean to you and your organisation.
- The common Mental Health disorders and associated signs and symptoms.
- How does unhealthy coping mechanisms such as alcohol and drug misuse affect safety and increase accident rates
- Are Mental Health related issues affecting your workplace
- Identify preventative measures and ways of improving employee well-being
- How a positive Mental Health culture can increase health, safety, morale, staff retention and productivity
To highlight Mental Health-related disorders and associated issues that could impact on the health and wellbeing of the workforce within the transport industry. Through better understanding and a proactive approach, learners can help have a positive impact on their organisation’s workforce thus increasing moral, productivity and improved staff retention, whilst reducing sick days and accidents.
The aim of this course is to:
• Identify and discuss the requirements for Smart Motorways
• Discuss the different types of Smart Motorways and identify the risks associated with each
• Identify and discuss the safe working practices when attending breakdowns or collisions on the Smart Motorway network
• Identify what a VRU (Vulnerable Road User) is • Identify and discuss the hazards a VRU faces
• Evaluate the requirements for Smart Motorways
• Recall the types of Smart Motorways and analyse the risks associated with each specific type
• Formulate a recovery plan upon evaluating the safe working practices when attending breakdowns or collisions on the Smart Motorway network
• Recall the definition of a VRU (Vulnerable Road User) • Recall specific hazards a VRU faces